Use the green buttons at the top of the home page.Here’s a winning tip for Kentucky Derby visitors: You can save money on tolls if you open a prepaid RiverLink account before using the three tolled Ohio River bridges.More drivers are taking advantage of the new and improved transportation options provided by the Louisville – Southern Indiana Ohio River Bridges Project.

This is ridiculous.

RiverLink either deducts the toll payment from a prepaid account tied to a transponder in the vehicle, or it captures an image of a vehicle's license plate and sends an invoice to the driver's home. The automated phone system is available 24 hours a day, 7 days a week.RiverLink account holders can continue to manage their accounts and drivers with invoices can continue to make payments online, www.RiverLink.com. It tells me no transactions. Most are rude to deal with. They have no reason to fix their flawed system as government has granted them authority to place holds on vehicle renewals. After late fees are up to 60 or 80 dollars.

They did no follow-up to figure out the correct address.

This is the biggest scam company.

As far as I know, RiverLink is a joke and will have to wait for my payment.

Now the pictures that they have of this violation clearly shows our car on the top row of the hauler and another vehicle below license plate fully visible and a picture of the car hauler and their license plate, I'm being told that it's just the luck of the draw that they cite a vehicle that's not on the road.Poor business practices! I will gladly go the "scenic route" from now on just so I can totally avoid anything to do with Riverlink.

Scam artist's that are protected by the state and the new bridge we didn't need in the first place.

!Ridiculous organization. I googled Indiana / Louisville toll bridge and the like but didn't find Riverlink or any way to pay. So, in my mind, this is a mistake on their part.

They are wrong! Is anyone looking into this company?Terrible customer service support. What do they care. There are no toll booths and no stopping. I had even gotten online and typed in my license plate number in the last six digits of my VIN and the message I got said no transactions.

And trying to add vehicles to your current account never seems to work, the line you call keeps you on hold until you get tired of waiting and hang up.

They do not notify you when your account is negative, then they disable your account and charge you double.The website is horrible. I will go miles out of my way to avoid anything they are associated with in the future. Why can't  they get  bill to me when 4 dollars chargeWhere you go to pay or talk to Big Brother about the bridge tolls.

I looked on the website and typed in my license plate number, the state we live in and the last 6 of the VIN#. Unfortunately Riverlink failed again at every turn. Still no call back. Open a prepaid account, have all fees waived and pay lowest toll rates. One 5-star review and the rest are ones. Allow ten (10) days for mailed payments to reach us.

You would think for what this company has been paid customer service would be better. I'm with the zero crew.

One was helping a costumer, & I don't know what the other one was doing, not helping one standing at counter.

That's it.Would give a zero star if it was possible. Drivers with prepaid accounts and transponders pay the lowest toll rates.

I told her if I could look it up and it was a legitimate charge, I would have paid it long ago. (Louisville) Sent toll in, they cashed check, apparently my check was about 10 days too late - mainly because I am from out of town, never heard of riverlink and have never received a bill for tolls before so I assumed it was some sort of scam before I finally realized it was legit. The E-ZPass is a transponder (tag) that you can put in your vehicle to pay toll. All I got was basically River Link can't set your requested "replenish" amount. This is a total scam and ripoff. !One star is far too generous for Riverlink. It's self setting to however much you pay. This is literally highway robbery! After agreeing to buy an account for $20, they reduced my fees. I don't see why people complain when i called they were fine i guess its because i know how to talk to people.

The E-ZPass transponder is transferable between vehicles registered to … Today I called and decided I would not hang up until I was able to speak to someone in person. Traffic on the three tolled bridges — the new SR 265 Lewis and Clark Bridge, the new I-65 Abraham Lincoln Bridge and the improved I-65 Kennedy Bridge – climbed more than 15 percent from the end of January to the end of March.RiverLink is the toll system in Louisville, KY and Southern Indiana.All-electronic tolling means no toll booths, no lines and no stopping. This is a joke of a business!

It ended up being about 20 times the original cost.

Tolling is in place on the Abraham Lincoln Bridge (I-­65 North), the John F. Kennedy Memorial Bridge (I-65 South) and the Lewis and Clark Bridge (SR 265/KY 841) connecting Prospect, KY and Utica, IN.You can add money to your RiverLink prepaid account or pay your RiverLink invoice by picking up the phone. I asked her why I couldn't pull it up when I typed in our plate & VIN #? RiverLink is the toll system in Louisville, KY and Southern Indiana. I called and called and called. RiverLink is all-electronic tolling. They sent the bill to the wrong address over and over charging us fees every time. They just love adding those penalties and fees on and before you know an 8 dollar toll is up to 70. That vehicle could not have crossed the bridge because it was on a car hauler being shipped out of state. Finally, after almost an hour wait, I get an answer. Thieves! Box 16799 Austin, TX 78761-6799 Please ensure your most recent invoice/reference number is included with your payment. Was so happy not having to pay the $30. How in the world have I racked up more tolls and fees when I've not crossed either bridge since paying the last invoice? After pAying the $75 now this is the set amount they automatically withdraw each time.

They said they use the address on file with the DMV. A-holes.

After eight months of trying, numerous letters, phone calls, forms, and trips to the BMV they never cleared it even though they said they would.

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